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Family Support Worker - Mary & Martha’s Refuge

Job No: LCCQLD434
Location: Brisbane

About the role

This is a full time position.

As Family Support Worker you will empower women and their families to re-establish themselves within a framework of crisis intervention, strengths based practice, skills building and problem solving. You will be responsible for:

  • Working with women, children and young people within an evidence-based framework of crisis intervention, strengths-based practice, skills building, empowerment and problem solving;
  • Identifying and assessing risk for women;
  • Establishing Goal Plans for women and their families that are consistent with contemporary research and industry standards in the field of domestic and family violence;
  • Developing, delivering and evaluating programs / group work that assist women and their families to gain skills that assist them to re-establish themselves in the community;
  • Empowering women to make decisions and choices about their lives and those of their children;
  • Assisting women to build resources and connections in the community;
  • Providing emotional and practical support and information in relation to legal options, housing, safety, health and finance;
  • Ensuring that the needs of children and young people are paramount, building the capacity of women to provide appropriately for their children’s needs and reporting to statutory authorities any concerns for the welfare of children and young people whilst in residence at the refuge or extension houses;
  • Educating women in the effects of domestic and family violence on children;
  • Participating in an shared after-hours service (on-call once every two weeks for two weeks);
  • Assisting with unit / house preparation.

Critical to your success in this role will be the proven ability to demonstrate

  • significant experience working within community services, preferably domestic and family violence and/or homelessness
  • experience developing case plans with woman and children who have experienced family and domestic violence
  • an ability to work autonomously and show initiative

In addition you will

  • hold a tertiary qualification in social work, social or behavioural sciences
  • maintain a current Australian drivers licence and a positive Working with Children (Blue Card) check

You will be required to successfully complete a pre-employment medical prior to any offer of employment.

Employee Benefits

As well as working for an organisation that genuinely cares, we also offer access to significant discounts across a number of areas including private health insurance, gym membership, holiday and travel discounts, home appliances and IT discounts and car rental.

About Us

Mary and Martha’s Refuge is a crisis support accommodation service working with women and their children who have escaped domestic or family violence.

Lutheran Community Care (LCC) is a well-established and respected organisation whose employees provide services for seniors, young people, families, people with disabilities and mental health concerns.

As a not-for-profit organisation, we reinvest all operating surpluses into continually improving our services and expanding our reach to more people in our communities.

We operate 18 services across urban and regional Queensland, employing more than 1,350 staff and drawing on the support of several hundred volunteers.

LCC sees its role as being to help our clients experience joy and hope in their lives to the greatest possible extent – irrespective of the challenges they face.

How to apply

To apply for this position, please complete answers to all below questions and attach your resume. 

For further information about this role a position description is available to download by clicking here. To request a discussion about specifics of the role please email

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